Privacy Policy

Effective Date: 27 November 2024

At The Spirit Shoppe, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, thespiritshoppe.uk, or interact with us.

1. Who We Are

The Spirit Shoppe is a UK-based online retailer specializing in premium spirits and beverages. Our registered address is:

The Spirit Shoppe
Room no. J06, Big Yellow Self Storage, 8a Canal Yard, Hayes Road, Southall

If you have any questions, please contact us at info@thespiritshoppe.uk.

2. Information We Collect

We collect the following types of personal data:

Contact Information: Name, email address, phone number, and delivery address.
Order Details: Items purchased, payment information (processed securely by payment providers), and order history.

Note: We do not collect any user information for tracking purposes. This means that your browsing data is not collected, stored, or used for analytics or tracking your behavior on our website.

3. How We Use Your Information

We process your personal data for the following purposes:

To fulfill your orders and deliver products to your address.
To provide customer support and respond to queries.
To send you promotional offers and updates (with your consent).
To comply with legal requirements and prevent fraud.

4. Legal Bases for Processing

We rely on the following legal grounds to process your data:

Contractual Necessity: To process and deliver your orders.
Consent: For email marketing (if you opt-in).
Legal Obligation: To comply with UK laws.

5. Sharing Your Information

We may share your data with trusted third parties:

Service Providers: Delivery partners, payment processors, and IT support.
Legal Authorities: If required by law.

We do not sell or share your personal data for advertising or tracking purposes.

6. Cookies

We use only essential cookies to ensure our website functions correctly. No cookies are used for tracking or collecting behavioral data.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate data.
Request deletion of your data (subject to legal obligations).
Opt-out of marketing communications.
Complain to the ICO if you believe we’ve mishandled your data.

To exercise your rights, please email info@thespiritshoppe.uk.

8. Security

We take appropriate measures to protect your data from unauthorized access and misuse. However, no system is completely secure, and you use our services at your own risk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions, please contact us:

Email: info@thespiritshoppe.uk

Address: The Spirit Shoppe, Room no. J06, Big Yellow Self Storage, 8a Canal Yard, Hayes Road, Southall